Healthcare
Digital Health Services

Healthcare at Your Fingertips

From AI consultations on WhatsApp to drug delivery at your door, Mediloop brings the full spectrum of healthcare services to every Ugandan, wherever they are.

AI doctor on WhatsApp 24/7
Drug delivery to your door
Lab tests at home or nearby
Book consultations instantly
24/7
AI Doctor Available
1000+
Connected Facilities
Free
UHID Registration
WhatsApp
No App Needed

All Available Services

Everything you need for your health, accessible from WhatsApp with your UHID.

Available Now

AI Doctor on WhatsApp

Available 24/7

Get instant medical advice from our AI health assistant on WhatsApp. Describe your symptoms, ask health questions, and get guidance without leaving your home. Available any time, any day.

Instant symptom assessment
Health questions answered 24/7
Medication guidance
When to seek emergency care
Follow-up reminders
No app download needed
Chat on WhatsApp
Available Now

Book Consultations

In-person & telemedicine

Book appointments with doctors, specialists, and nurses at clinics and hospitals near you. Your full medical history is shared with the provider automatically with your consent.

Book at 500+ clinics & hospitals
Specialist referrals
Your records shared automatically
Appointment reminders via WhatsApp
Telemedicine consultations
Follow-up scheduling
Book via WhatsApp
Available Now

Drug Delivery

To your door

Order prescription and OTC medications from verified pharmacies and have them delivered to your location. Fast, reliable, and temperature-controlled for sensitive medications.

Prescription & OTC medications
Verified pharmacies only
Nationwide delivery
Temperature-controlled for sensitive meds
Real-time delivery tracking
Refill reminders
Order via WhatsApp
Available Now

Lab Tests

Home collection & walk-in

Book lab tests and have samples collected at home or visit a nearby lab. Results are delivered digitally to your UHID and shared with your doctor automatically.

Home sample collection
Walk-in lab booking
Digital results to your UHID
Results shared with your doctor
Wide range of tests available
Fast turnaround times
Book via WhatsApp
Available Now

Find Nearby Facilities

Clinics, hospitals, pharmacies & labs

Locate the nearest healthcare facilities based on your location. See opening hours, services offered, and book instantly. Works even in areas with limited internet.

Clinics, hospitals, pharmacies & labs
Real-time opening hours
Services offered at each facility
Distance and directions
Book appointments directly
Works offline
Find Facilities
Available Now

Care Coordination

Your whole care team, connected

When you see multiple providers, Mediloop keeps your care team connected. Your doctor, specialist, pharmacist, and lab all see the same records with your consent, reducing errors and duplicate tests.

Shared records across providers
Specialist referral management
Medication reconciliation
Reduced duplicate tests
Care plan tracking
Patient-controlled consent
Learn More
Available Now

Health Records

Your complete medical history

All your medical records in one secure place: diagnoses, prescriptions, lab results, allergies, vaccinations, and visit summaries. Access them anytime, share them with any provider.

Complete medical history
Diagnoses & conditions
Prescriptions & medications
Lab results & imaging
Allergies & vaccinations
Shareable with any provider
Get Your UHID
Available Now

Health Monitoring

Track your health over time

Track your vitals, chronic conditions, and medication schedules. Get reminders for refills, follow-up appointments, and preventive care. Stay on top of your health proactively.

Vitals tracking
Chronic disease management
Medication reminders
Refill alerts
Preventive care reminders
Health trend insights
Get Started

Coming Soon

We are constantly expanding our services. Here is what is coming next.

COMING SOON

Insurance Integration

Seamless claims processing and coverage verification with Ugandan health insurers.

COMING SOON

Advanced AI Diagnostics

AI-powered image analysis, ECG interpretation, and advanced clinical decision support.

COMING SOON

Chronic Disease Programs

Structured programs for diabetes, hypertension, HIV, and other chronic conditions.

COMING SOON

Family Health Plans

Manage health records and services for your entire family under one account.

How to Access All Services

All services are accessible via WhatsApp with your UHID. No app download needed.

Step 1

Get your free UHID by messaging us on WhatsApp at +256 775 035 244

Step 2

Your UHID links to your National ID and stores all your health records securely

Step 3

Access all services: consultations, delivery, lab tests, and more from WhatsApp

Start Using Mediloop Today

Register for your free UHID via WhatsApp and unlock access to all Mediloop health services.

Message us at +256 775 035 244