
From AI consultations on WhatsApp to drug delivery at your door, Mediloop brings the full spectrum of healthcare services to every Ugandan, wherever they are.
Everything you need for your health, accessible from WhatsApp with your UHID.
Available 24/7
Get instant medical advice from our AI health assistant on WhatsApp. Describe your symptoms, ask health questions, and get guidance without leaving your home. Available any time, any day.
In-person & telemedicine
Book appointments with doctors, specialists, and nurses at clinics and hospitals near you. Your full medical history is shared with the provider automatically with your consent.
To your door
Order prescription and OTC medications from verified pharmacies and have them delivered to your location. Fast, reliable, and temperature-controlled for sensitive medications.
Home collection & walk-in
Book lab tests and have samples collected at home or visit a nearby lab. Results are delivered digitally to your UHID and shared with your doctor automatically.
Clinics, hospitals, pharmacies & labs
Locate the nearest healthcare facilities based on your location. See opening hours, services offered, and book instantly. Works even in areas with limited internet.
Your whole care team, connected
When you see multiple providers, Mediloop keeps your care team connected. Your doctor, specialist, pharmacist, and lab all see the same records with your consent, reducing errors and duplicate tests.
Your complete medical history
All your medical records in one secure place: diagnoses, prescriptions, lab results, allergies, vaccinations, and visit summaries. Access them anytime, share them with any provider.
Track your health over time
Track your vitals, chronic conditions, and medication schedules. Get reminders for refills, follow-up appointments, and preventive care. Stay on top of your health proactively.
We are constantly expanding our services. Here is what is coming next.
Seamless claims processing and coverage verification with Ugandan health insurers.
AI-powered image analysis, ECG interpretation, and advanced clinical decision support.
Structured programs for diabetes, hypertension, HIV, and other chronic conditions.
Manage health records and services for your entire family under one account.
All services are accessible via WhatsApp with your UHID. No app download needed.
Get your free UHID by messaging us on WhatsApp at +256 775 035 244
Your UHID links to your National ID and stores all your health records securely
Access all services: consultations, delivery, lab tests, and more from WhatsApp
Register for your free UHID via WhatsApp and unlock access to all Mediloop health services.
Message us at +256 775 035 244