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Healthcare professionals in Uganda
Uganda's Digital Health Infrastructure

Uganda's Health Infrastructure.
One Patient Identity. One Clinical Record.

One patient identity, one clinical record, one claims rail, one delivery network: for every patient, provider, insurer, and government office in the country. Built in Uganda, architected to expand across Africa.

Universal Health ID (UHID) for every citizen
AI health assistant on WhatsApp 24/7 (app launching soon)
18 connected facilities, growing nationwide
FHIR R4 source of truth & consent-gated records
FHIR R4
Source of Truth
Platform storage standard
18
Facilities Connected
Growing nationwide
24/7
AI Health Assistant
WhatsApp & app soon
256-bit
AES Encryption
End-to-end security
99.9%
Uptime SLA
Operational resilience
45M
Ugandans to Reach
Built for the nation
For Patients & Families

Your Health, Followed for Life

One ID. One record. One companion that knows you and knows your family. Created free on WhatsApp today, with the dedicated patient app launching soon.

One Health ID for Life

Your single health number works at any connected clinic, pharmacy, or lab. No more lost paper files or repeating your medical history.

Easy Doctor Consultations

Talk to real, verified doctors anytime via WhatsApp, phone, or video. Get medical advice and prescriptions without leaving home.

Health Reminders for Your Family

Link your family members to get simple reminders for kids' vaccines, checkups, and important health screenings so no one misses out.

For Healthcare Providers & Facilities

Run Your Facility on One System

One login covering clinical care, pharmacy, laboratory, front-desk insurance checks, and workforce rostering. Built for Uganda's connectivity reality with offline resilience fallback.

Clinical EMR & AI Decision Support
Encounters, diagnoses, drug-drug interaction safety checks, and longitudinal history.
Insurance Cover Check at the Front Desk
Verify member cover in seconds and eliminate claims disputes before care begins.
Workforce & Staffing Intelligence
Real duty rosters, verified clinician presence records, and workload staffing need assessments.

Built for Every Facility

  • Hospitals & ClinicsFull EMR, ward & bed management, and instant patient history lookup.
  • Pharmacies & LabsDispensing, inventory, specimen tracking, and automated safety checks.
  • Public Health CentresCorroborated duty rosters and unstaffed-facility patient routing.

Already have an existing system? You don't need to change your software. Connect directly to Mediloop via our Developer Portal and standard APIs.

For Insurance Companies

The Claims Rail Between You and Every Facility

Facilities already on Mediloop are immediately ready to use. You can also bring your own provider network onto the platform with custom rate cards and a dedicated insurer portal.

Explore Insurer Rail

Cover Confirmed Instantly

Facilities check members at the desk and see instantly what is covered and what the member owes.

Priced at Negotiated Rates

Claims are assessed against the exact rates you agreed with each facility.

Built-in Prior Authorisation

A plan benefit requiring prior authorisation is automatically enforced at claim time.

For Government & MoH

The Real Picture of Healthcare Delivery Nationwide

Providing health ministries and district health leaders with verifiable facility coverage, reliable workforce intelligence, and proactive disease surveillance.

Explore Government Solutions

Eliminate Ghost Workers

Accurate presence records ensure public healthcare funds support active personnel.

Early Outbreak Surveillance

Automated indicators for abnormal disease spikes enable prompt public health interventions.

Verified Facility Coverage

Ensure health centres have qualified medical professionals on-site during clinic hours.

Cold-Chain Compliant

Delicate lab specimens and pharmacy orders transported with proper temperature safeguards.

Intelligent Routing

Optimized dispatch built for local road networks, ensuring dependable medical delivery.

Vetted Couriers

Strict onboarding including background checks, validation, and cold-chain training.

Specialized Medical Logistics

The Delivery Network Built for Medicine

Verified riders. Cold-chain aware. Tracked live from clinic, pharmacy, or lab pickup straight to the patient door. We don't mix medicine with food delivery.

Full Clinical & Ops Scope

Access endpoints for encounters, diagnostics, orders, and logistics—not just demographics.

Instant Sandbox Access

Register on the developer portal and get functional sandbox credentials immediately.

Minimum-Necessary Scopes

Consent-gated tokens ensure you only access the specific health data you need.

For Developers & Health Tech

Build on Uganda's Verified Rails

Facilities running their own EMR, hospital software, or pharmacy system do not need to replace their software. Connect to Mediloop via our Developer Portal and standard FHIR APIs.

Unified Health Infrastructure

How Mediloop Connects Uganda's Healthcare

Mediloop is not just an application. It is the identity, records, and transaction rail that connects every participant on a single verifiable foundation.

Patients

WhatsApp & Patient App

Free UHID, consent ledger, family risk graph, proactive screenings.

Providers & Facilities

Facility Portal & Mobile

Full EMR, pharmacy, laboratory, built-in video consultations, and front-desk insurance check.

Insurers

Dedicated Insurer Portal

Real-time cover verification, negotiated rate cards, and human-reviewed claims.

Unified Core Rail
ONE IDENTITY · ONE CLINICAL RECORD · CONSENT LEDGER
Universal Health ID (UHID) · FHIR R4 Storage · Immutable Audit Trails

Government

MoH & District Surveillance

Corroborated attendance, duty rosters, WISN staffing need, and outbreak signals.

Logistics

Rider & Courier Network

Specialized cold-chain medicine & specimen transport with road routing.

Developers

APIs & Live Sandbox

REST & FHIR R4 endpoints, transparent metered billing, and minimum scopes.

Engineering Commitments Built In

Non-negotiable architectural guarantees governing all Mediloop products.

Built on Global Standards

All medical data is stored natively in FHIR R4 format, guaranteeing easy integration with global health systems from day one.

Full Patient Control

Patients can see exactly who views their records and why, and can instantly revoke access at any time to protect their privacy.

Strict Data Security

Data between facilities is heavily separated. If access isn't strictly proven, the system blocks it completely to prevent leaks.

Ready for Any Country

Local rules like holidays and taxes are flexible settings, not hardcoded. This allows fast launches in new regions without rewriting code.

Security & Trust

Your Health Data is Safe With Us

Patient data is encrypted at rest and in transit. You control who sees your records. Full audit trails on every access. Built to the highest security standards.

End-to-end 256-bit AES encryption for all data at rest and in transit
Role-based access control: you decide who sees what, always
You always know why someone accessed your record: every access tagged with legal/clinical basis
Emergency break-glass access is restricted, time-limited, and immediately notifies the patient
FHIR R4 compliant source of truth, interoperable with national registries
Continuous security monitoring and guaranteed 99.9% uptime SLA
256-bit
AES Encryption
99.9%
Uptime SLA
FHIR R4
Standard
24/7
Monitoring
Trusted by
18 Facilities
Growing nationwide, across Uganda

Trusted Across Uganda

From patients to providers, Mediloop is changing how Uganda experiences healthcare.

Mediloop has transformed how we manage patient records. We can now see a patient's full history from any of our branches instantly.

Dr. Sarah Nakato
Medical Director
Kampala Medical Centre

The AI drug interaction checker has prevented several serious medication errors. It is like having a clinical pharmacist available 24/7.

Pharm. James Okello
Chief Pharmacist
City Pharmacy Group

I no longer carry a file of papers to every hospital visit. My UHID has everything. The doctor sees my full history in seconds.

Grace Atim
Patient
Kampala, Uganda

Ready to Join Uganda's Digital Health Revolution?

Whether you are a patient, a healthcare provider, or a developer, Mediloop has a place for you.

Careers

We currently have no open positions.

Please be on the lookout for future opportunities.